Assessment Guide - I will go through the assessment tasks required for this unit.
1.2 Identify key stakeholders, their representatives and ways to establish and maintain links
1.3 Research and maintain a collection of current relevant information on stakeholders
1.4 Check organisational plans for appropriate reference to interaction with stakeholders
1.5 Ensure planning takes account of relevant internal and external factors
2.2 Identify and assess strategies for formal links between own organisation and key stakeholders
2.3 Implement strategies likely to be successful in establishing productive relationships with stakeholders
2.4 Determine purpose and parameters of specific consultations, and brief participants accordingly
2.5 Integrate information from stakeholder consultations into organisational planning and share with relevant colleagues in a timely manner
2.6 Monitor and evaluate stakeholder relationships and take appropriate action to continuously improve them, in consultation with colleagues
3.2 Promote organisation to external bodies that have a stake in its role, funding and operations
Unit Details
BSBLIB512 Develop and maintain community and stakeholder relationships
1 Plan stakeholder consultation
1.1 Review and assess current and potential stakeholders to determine needs, interests, and priorities and trends, in consultation with colleagues1.2 Identify key stakeholders, their representatives and ways to establish and maintain links
1.3 Research and maintain a collection of current relevant information on stakeholders
1.4 Check organisational plans for appropriate reference to interaction with stakeholders
1.5 Ensure planning takes account of relevant internal and external factors
2 Establish productive stakeholder relationships
2.1 Use a range of formal and informal strategies to facilitate relationships between stakeholders and own organisation2.2 Identify and assess strategies for formal links between own organisation and key stakeholders
2.3 Implement strategies likely to be successful in establishing productive relationships with stakeholders
2.4 Determine purpose and parameters of specific consultations, and brief participants accordingly
2.5 Integrate information from stakeholder consultations into organisational planning and share with relevant colleagues in a timely manner
2.6 Monitor and evaluate stakeholder relationships and take appropriate action to continuously improve them, in consultation with colleagues
3 Represent organisation to local community
3.1 Communicate organisational role accurately, confidently and clearly to promote stakeholder awareness3.2 Promote organisation to external bodies that have a stake in its role, funding and operations
Stakeholders
Who are stakeholders? In regards to libraries, stakeholders are any person, group or organisation that has an interest or relationship with the library.
Primary Stakeholders are the individuals and groups that have a direct relationship with the library i.e. they use the library, its resources, and/or access events and programs.
Secondary Stakeholders are the individuals and groups that do not benefit directly from the library but may provide other services within the same or similar community.
Class Discussion
Why is it important to identify the Primary library stakeholders?
Why is it important to identify Secondary library stakeholders?
How can you determine who the potential secondary stakeholders are?
What is Advocacy?
To get some ideas on which groups might be stakeholders, look at the infographics on this page
Class Activity/Discussion
Identify the Primary and Secondary Stakeholders for the following libraries:
Monash University Libraries
Casey Cardinia Libraries
Library for All
Parliamentary Library
Cairns Hospital Library & Knowledge Centre
https://cairns.health.qld.libguides.com/lkc-homeCairns Regional Council Library
https://www.cairns.qld.gov.au/libraryState Library of Victoria
https://www.slv.vic.gov.au/East Arnhem Regional Council
https://www.eastarnhem.nt.gov.au/library-knowledge-centresCorrections South Australia
https://www.corrections.sa.gov.au/Rehabilitation-education-and-work/additional-support/library-servicesLibraries without Borders
https://www.librarieswithoutborders.org/countries/australia/And Finally.....
Chisholm Institute Library
Library Engagement examples
Southern Cross University
Southern Cross University Library Welcome
West Gippsland Libraries
State Library Victoria
Casey Cardinia Libraries
Regular Newsletter received via Email
Eastern Regional Libraries
Facebook Post
Library Fines
End of the library fine: Australian initiative catching on - Al Jazeera English
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