Session 3 - Continue to plan Communication

You have been divided into 2 teams, each representing a different stakeholder groups

Needs Assessments

Today we will focus on PF2 - Determine your Stakeholders' Needs and Expectations

For the first part of this portfolio item, you will need to describe your stakeholders and explain how you will research and determine their needs and expectations

Read/review the following articles on conducting Needs Assessments:

https://www.ourcommunity.com.au/management/view_help_sheet.do?articleid=10

https://ctb.ku.edu/en/table-of-contents/assessment/assessing-community-needs-and-resources/conducting-needs-assessment-surveys/main

Think about how you might go about your Needs Assessment within our current Social Isolation rules. Who do you need to include in your Needs Assessment? How will you communicate with them?

Class Activity 1

Based on your reading, what options are there for completing a Needs Assessment?

Which of these are practical in our current situation?

Group Tasks

At the end of the Group session, you should have responses that address the first two (2) Assessment Criteria and a plan. Your plan should address the methods you will use to research the information and MUST include a timeline for the research to take place and to be concluded by.

Describe YOUR Stakeholder group demographics – examples include Age, Gender, ethnic background, geographic location, family dynamics, previous education, Centrelink status.

Explain how you will research and determine their needs and expectations. Include details of two (2) methods that will be used.

You should also determine HOW you will communicate with each other for the various activities that are required to complete the assessment. While you will have time allocated in class, some outide communication options include:

• Zoom - Setup a Zoom meeting for regular communication outside of the normal class time
• Social Media - Facebook group, messenger group, WhatsApp
• Google Drive/Onedrive - Shared document to write ideas and to produce the report
• Email
• Mind Mapping - share a board (Bubble.us; MindMup) https://zapier.com/blog/best-mind-mapping-software/
• Collaboration Tools - https://www.techradar.com/au/best/best-online-collaboration-tools